Legal information
Privacy Policy
Effective date: January 1, 2025
Information we receive
When you contact us, we receive the name, email address, phone number, and message you choose to submit. We use this information only to respond, provide requested support, and maintain business correspondence.
Local browser features
Saved courses and cart contents are stored in your browser under localStorage keys. They are not transmitted to Keenshore Atelier by these features. A cookie preference may also be stored locally so the notice is not repeatedly shown.
Use and retention
We use submitted correspondence to answer questions, improve support, and meet legitimate administrative needs. We retain messages only for as long as reasonably necessary for those purposes or as required by applicable law.
Sharing and security
We do not sell personal information. We may disclose information when required by law or when trusted service providers need it to operate communications under appropriate confidentiality obligations. We use reasonable administrative and technical safeguards, although no online transmission is completely risk-free.
Your choices
You may ask what personal information we hold, request correction, or request deletion where applicable. Contact [email protected] to make a request. You may clear localStorage through your browser settings.
Updates and contact
We may update this policy when our practices or legal obligations change. The effective date will be revised with material updates. Questions can be sent through Contact.